Attitudes counts a lot, especially when you're in the sales industry. You might have read every single book about sales techniques, learned by heart the effective negotiation tips, constantly following up on your customers, but if you lack the right mental attitude, you'd still get frustrated about reaching your sales goal.
Getting in the right state of mind is the the most important element to succeed in the sales business. Anybody can get there, you just have to believe you can do it and practice these simple steps:
1. Be and stay positive.
Find a reason to be positive. Try seeing the brighter side of things. You might have been presenting and engaging a customer for weeks on end, without seeing some results but look at it this way; at least you can polish your presentation skills.
Avoid negative people, those who belittle and mock your ambition. Try to read inspirational quotes or books on a daily basis, watch & listen to materials that would uplift your spirit.
2. Fear nothing.
Aside from death that is.
"Nothing in life is to be feared. It is only to be understood." ~Marie Curie
Fear of cold calling, fear of rejection, fear of presenting..there are a lot of fears that might have been existing in your psyche. But if you try to understand the reason behind those fears, you'll be able to overcome those. Say, you dread cold calling. Identify & list down the reasons why you hate it. It could be because you don't know what to say, you don't have a script, you haven't practiced your script and all kinds of things that will sound like lame excuses.
The best way to overcome it is phrased used by one of the famous brand in the world, "Just Do It." Just plunge it, do it and you'll realize how silly your fears were in the first place.
3. Be and stay committed.
You don't bail out at the first sign of trouble. You work things out, you do everything in your power to make it work. That trait makes a mediocre man vastly superior to someone who has immense talent, smarts, looks & finances.
Consider Thomas Edison. As an inventor, Edison made 1,000 unsuccessful attempts at inventing the light bulb. When a reporter asked, "How did it feel to fail 1,000 times?" Edison replied, "I didn’t fail 1,000 times. The light bulb was an invention with 1,000 steps." Now that's commitment. The hardcore way.
4. Follow the Golden Rule
"Do unto others what you want others to do unto you."
Put yourself in other people's shoes, in your customer's shoes particularly. Try to see their way, if you were in their position, what would you do, how would you react? Focus on treating other people the way you also want to be treated. That way, you'd eventually get their trust and form a genuine relationship, maybe even becoming friends.
Always think of how you can improve in sales and what can you provide more to your customers instead of thinking of the quota or other financial aspects. The money won't come rolling in unless the customers come.
One can be apt in the art of communicating, selling, persuading, negotiating and other related sales-skill but having the right attitude will make you a winner in the sales industry.
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